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10 days or less turnaround.

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We proudly serve Hampton Roads

RUG CLEANING QUOTES

Call 757-333-1010 for a quote!

Area Rug Cleaning Services:

We offer an additional service called “Pet Urine Extraction” that entails several comprehensive steps to neutralize the pet odor and remove pet urine from your rug.

This treatment is a commercial grade moth spray that is a deterrent to moth infestation for up to a year.

When you bring your rug in for cleaning, we will inspect your rug for excessive dirt in the pile and recommend our dry soil removal / heavy dusting service if needed.

his service is performed by hand using a special fringe brush and extra care is taken with a special non-bleach brightener to remove dirt and stains and brighten your fringes.

We carefully moth proof and wrap your rugs before storing them in our climate controlled storage area. Your rugs are fully insured while on our premises.

We can wrap your rug securely for storage using our specially designed plastic rug sleeves.

If your hot water heater floods your home or any other water event soaks your floors, a wet, soaked rug can easily be picked up by our Pick up and Delivery Service and returned to you restored.

"I had some of my Oriental rugs cleaned and repaired and I could not be happier! They did an outstanding job. It's hard to find that kind of service these days."
- Maryanne H.
"Excellent experience working with Mark Gonsenhauser's team! They helped me select several rug options and brought out multiple sizes to ensure we had the right size and look I was trying to achieve. They guys carefully handled my furniture and placed my rugs with pads perfectly. I highly recommend working with them!"
- Wendy G.
blue and green rug under couch
Trust Your Rug to the Professionals
Up To 20% Off
Family owned since 1936, Mark Gonsenhauser's Rugs and Carpet Supoerstore is the area's Rug Cleaning Specialist. Not only do we offer professional rug cleaning services in Virginia Beach, but we also cover all of the cities in and around Hamptons Roads, including Norfolk, Chesapeake, Portsmouth, Suffolk, the Peninsula, and more.
Rug Cleaning
Professional Area Rug Cleaning Services
You may not even realize how much dirt is hidden down in the pile of your rug. We use the very latest, up to date rug cleaning products and equipment. Our specialized cleaning process has several comprehensive stages so you can be assured that our process is done thoroughly and with the utmost care for you rug. Call 757-333-1010 for a professional rug cleaning today!

Service Areas

We proudly server all of the Hampton Roads area; Virginia Beach, Norfolk, Portsmouth, Chesapeake, Suffolk, Hampton, Newport News, Williamsburg. We also pick-up and deliver to parts of the Eastern Shore and Northeast North Carolina.
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We Offer These Services And More!

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Rug Cleaning
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Rug Repair
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Frequently Asked Questions

Monday – Saturday: 10:00 AM – 5:30 PM Sunday: We are CLOSED on Sundays. We are always available for a personal appointment after hours. Please call us at 757-486-6600 to arrange a time.

We are a large direct importer and travel the world to buy our rugs. We sell most nationally known brands as well as rugs from almost all the rug weaving countries of the world. We also offer custom made rugs. With 5′ x 8′ rugs starting as low as $149.00, we have all price ranges covered. Please contact us if we can help you further, 757-486-6600.

We are always looking for old, antique and semi-antique rugs in any condition. As well as Persian rugs, silk rugs and tapestries.

Absolutely, yes we can make a custom rug to most any specification. As a direct importer we are able to accommodate orders for rugs in special sizes, colors, patterns and designs. Contrary to belief a custom rug is not necessarily more expensive than one purchased off the showroom floor. Production time varies and we will give you an estimated completion when you place your order.

Rugs that were first taken on approval and then purchased may be returned for a full store credit only within 3 days. Rugs purchased outright (not taken on approval) can be returned for a full refund within 10 days. All special orders are non-refundable. All clearance rugs are final sale only and are not eligible for return or store credit.

Visa, MasterCard, American Express, Discover, and Checks/Cash We also offer Gift Certificates. Call us today to buy a gift that will “floor” someone.

Yes, please refer to Pick Up and Delivery page for more details.

Yes we can appraise your rug. We are certified by the Oriental Rug Retailers of America (ORRA). We are also nationally recognized by the major insurance companies

All Oriental rugs are original works of art. There are many factors that go into determining its retail replacement value. Namely age, condition, country of origin, quality and knotting. Establishing a value is as much an art as a science but as a certified appraiser by the Oriental Rug Retailers of America (ORRA), we are qualified to appraise your rug competently.

Valuable Oriental rugs are often covered by the fine arts portion of a homeowner’s policy, and as a knowledgeable dealer we will be able to help guide you through the questions related to this issue. Normally, you need an individual line item on your policy specifying the type, size and value or your rugs.

Just counting the knots per square inch (kpsi) alone normally does not give a true indication of the quality of an Oriental rug. One needs to know the type, the village or the tribe that the rug comes from. Each country of origin has a traditional knot count specific to that area...

In olden times and still today, vegetable dyes are used to dye the yarns that are used in rug making. But vegetable dyes are limited in the colors and intensity of color they produce so therefore chemicals dyes were developed. In the early 1900’s when the first chemical dyes were created, they were too acidic and over time did damage to the yarns. However, today chemical dyes are ph balanced and are no longer harmful to the yarns of a rug.,,,

Generally, yes. Silk is the strongest natural fiber and can handle normal wear. The only precaution that should be taken is not to water wash a silk rug but have it professionally dry cleaned only.

We recommend that you use the appropriate pad for your floor and rug type. The proper padding extends the life of the rug, prevents slipping and sliding, helps cushion the impact of foot traffic and makes vacuuming easier. We also carry a special pad for use over wall to wall carpet that prevents buckling, creeping and movement of your rug.

To insure even wear and depending upon the amount of traffic it is a good idea to rotate your rugs on a yearly basis.

Generally, yes. We recommend a vacuum that has a beater bar. Regular vacuuming between cleanings will help prolong the life and beauty of your rug. Try not to get the fringes caught in your vacuum cleaner and remember that a hand made Oriental rug is a work of art and care should be taken in all phases of cleaning and maintenance.

If a rug is to be stored for a long period of time, you can use a sheet, cloth or a plastic bag for wrapping. It is a good idea to store your rugs rolled up and not folded. You can also use some Para dichlorobenzene crystals, which may have to be renewed every few months. DO NOT store rugs in a humid, damp, warm or poorly ventilated room. DO store your rugs in an air conditioned space.

Moths can cause extensive damage to Oriental rugs. Not only do moths eat the pile but they also eat the knots on the back of a rug. Moths are especially attracted to areas such as those under furniture that remain relatively undisturbed. ...

If cared for properly, a fine Oriental rug can last many generations. A professional washing will bring out the richness of color and softness of the wool and will help preserve your rugs beauty and value. Fine dust that is tracked into your home gets trapped into the bottom of the pile of the rug and acts as an abrasive file to the wool which causes wear and damage. Regular cleaning removes the fine dust. Depending on the amount of foot traffic we recommend periodic cleaning of every 3-5 years.

Use a trusted professional Oriental rug cleaner to have your rug cleaned. Our facilities are here to serve you.

If you have an occasional minor spill there are things you can try at home.

Get In Touch

Mark Gonsenhauser's Rug & Carpet Superstore

4153 Virginia Beach Blvd
Virginia Beach, VA 23452

Store Hours
Monday - Saturday
10:00 AM - 5:30 PM


757-486-6600

757-333-1010

757-486-5304